External investigators bring true independence and impartiality to workplace investigations. This independence builds confidence and trust in the process among all participants and ensures findings are based solely on evidence.
Additionally, external investigators often bring specialised expertise and established methodologies that may not be available internally, helping to ensure investigations withstand legal and procedural scrutiny.
Our standard timeline is 6 weeks from initiation to completion. This allows for thorough evidence gathering, appropriate notice periods for interviews, and comprehensive analysis.
Timeline variations may occur based on case complexity, participant availability, and the volume of evidence to be reviewed. We always communicate timeline expectations clearly at the outset.
We operate on a transparent flat-day rate basis, billing only for actual time spent on your investigation. Costs are determined by factors such as the number of participants, complexity of allegations, and volume of evidence. We provide detailed cost estimates during initial consultation and seek approval before any scope changes that might affect the final cost.
We investigate a wide range of workplace matters including bullying and harassment complaints, discrimination claims, misconduct allegations, grievances, and policy violations. Our approach adapts to the specific requirements of each case while maintaining consistent professional standards.
We maintain strict confidentiality through secure document handling, controlled information access, and professional discretion. All participants receive clear guidance about confidentiality requirements, and we implement appropriate data security measures throughout the investigation process.
Our structured process includes initial consultation, document review, interviews with relevant parties, evidence analysis, and report preparation. We keep all parties appropriately informed while maintaining confidentiality, and conclude with a comprehensive debrief of findings and recommendations.
Yes, we offer flexible options including remote interviews and digital document handling when appropriate. Our processes adapt to various workplace arrangements while maintaining investigation integrity and professional standards.
Our investigations follow established methodologies, maintain thorough documentation, and adhere to ACAS best practice on conducting investigations. We ensure procedural fairness, maintain clear evidence trails, and provide detailed reasoning for all findings.
We approach sensitive cases with both expertise and empathy, using trauma-informed practices where appropriate. Our experience in complex investigations allows us to navigate challenging situations while maintaining professional standards and supporting participant wellbeing.
Following the investigation, we provide a comprehensive debrief of findings and recommendations. We remain available to clarify any aspects of the report and can offer guidance on implementing recommendations while maintaining appropriate boundaries.
