Trusted partner: sensitive investigations and professional support.

Book a no-obligation consultation to discuss your workplace investigation needs with our expert team – the first step toward a thorough, empathetic, and professional resolution.

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Frequently asked questions

What are the benefits of hiring an external investigator?

External investigators bring true independence and impartiality to workplace investigations. This independence builds confidence and trust in the process among all participants and ensures findings are based solely on evidence.

Additionally, external investigators often bring specialised expertise and established methodologies that may not be available internally, helping to ensure investigations withstand legal and procedural scrutiny.

How long does an investigation typically take?

Our standard timeline is 6 weeks from initiation to completion. This allows for thorough evidence gathering, appropriate notice periods for interviews, and comprehensive analysis.

Timeline variations may occur based on case complexity, participant availability, and the volume of evidence to be reviewed. We always communicate timeline expectations clearly at the outset.

How much does an investigation cost?

We operate on a transparent flat-day rate basis, billing only for actual time spent on your investigation. Costs are determined by factors such as the number of participants, complexity of allegations, and volume of evidence. We provide detailed cost estimates during initial consultation and seek approval before any scope changes that might affect the final cost.

What types of workplace issues do you investigate?

We investigate a wide range of workplace matters including bullying and harassment complaints, discrimination claims, misconduct allegations, grievances, and policy violations. Our approach adapts to the specific requirements of each case while maintaining consistent professional standards.

How do you ensure confidentiality?

We maintain strict confidentiality through secure document handling, controlled information access, and professional discretion. All participants receive clear guidance about confidentiality requirements, and we implement appropriate data security measures throughout the investigation process.

What happens during the investigation process?

Our structured process includes initial consultation, document review, interviews with relevant parties, evidence analysis, and report preparation. We keep all parties appropriately informed while maintaining confidentiality, and conclude with a comprehensive debrief of findings and recommendations.

Can investigations be conducted remotely?

Yes, we offer flexible options including remote interviews and digital document handling when appropriate. Our processes adapt to various workplace arrangements while maintaining investigation integrity and professional standards.

What makes your investigations robust and defensible?

Our investigations follow established methodologies, maintain thorough documentation, and adhere to best practice standards. We ensure procedural fairness, maintain clear evidence trails, and provide detailed reasoning for all findings.

How do you handle sensitive or complex cases?

We approach sensitive cases with both expertise and empathy, using trauma-informed practices where appropriate. Our experience in complex investigations allows us to navigate challenging situations while maintaining professional standards and supporting participant wellbeing.

What support do you provide after the investigation?

Following the investigation, we provide a comprehensive debrief of findings and recommendations. We remain available to clarify any aspects of the report and can offer guidance on implementing recommendations while maintaining appropriate boundaries.

Expert in Complex Cases
"I have worked with Joel on a wide range of cases across a number of years. I have always had the utmost confidence in him dealing with our most complex investigations. His work is robust and thorough and his findings have always stood up under the highest levels of scrutiny. I could not recommend him more."
SG
Public Sector Leader
Thorough and Reliable
"I had been assigned a very complex investigation, involving multiple lines of enquiry regarding a highly emotive topic. Joel was the first person I considered as a co-investigator. His naturally inquisitive yet sensitive approach made me feel confident that any information he collected would have been acquired professionally, respectfully and leaving no stone unturned."
JW
investigations Professional
Top notch Investigations
"I cannot sing Joel’s praises enough, his work on investigations is top notch and he has a real commitment to inclusive practice."
BC
EDI Manager
Png
Png